Is the Mamachic considered organic?
We make the Mamachic with a rayon derived from bamboo which starts out as certified organic by OCIA (The Organic Crop Improvement Association) and the USDA National Organic Program. This ensures that each bamboo stalk is of 100% natural growth and without any chemical pesticides.
After the processing, spinning and knitting techniques that turn these fibers into fabric you feel in your hands, it ceases to be deemed organic. However, it’s Oeko-Tex 100 certified, which ensures that the finished fiber has been tested for any chemicals that may be harmful to a person’s health and has been found to contain no trace chemicals that pose any health threat whatsoever.
Why did you choose bamboo fabric?
We put intense thought into our fabric choice. Not only is our rayon from bamboo jersey (which is mixed with a small percentage of cotton and spandex) supremely durable, it gets luxuriously softer with each wash. It’s moisture-absorbing and moisture-wicking, and there is some talk of its bamboo fibers possessing anti-microbial properties — perfect for caring for baby.
Plus, the bamboo plant is one of the most renewable resources on the planet — it requires no pesticides, fertilizers, and little water. It gives off more oxygen than most comparable timber trees!
To read more about our fabrics and textiles, see our blog post on Kendor Textiles.
Where is the Mamachic made?
We are proud to partner with Opportunity Threads in North Carolina. It is a worker-owned cooperative that takes great pride in paying a living wage and giving back to its local community. We had the pleasure of working closely with their cutters, sewers and handcrafters in creating the most amazingly versatile product you hold in your hands.
To read more about our sew shop and our process in making the Mamachic, see our blog post on Opportunity Threads.
When will my items be shipped?
We ship all orders within 1-2 business days, from our fulfillment partner in North Carolina. His name is Henry, and he’s awesome. You will receive an email confirmation once your items have shipped.
Domestic packages are sent via FedEx Smart Post, and usually arrive within 2-5 business days of shipment. Need your items in a hurry? Mamachic Co. also offers FedEx Expedited (2 days) or Overnight for an additional fee. All orders come with tracking numbers, which are emailed to you upon shipping.
International orders ship via USPS and can take 1-3 weeks depending on your country’s customs department. Mamachic Co. is not responsible for any customs fees charged to the purchaser.
Do you accept returns?
Merchandise purchased may be returned for a full refund using original method of payment within 30 days of purchase for items in its original condition (unwashed and unworn) along with your original sales receipt.
In order to return an item, you MUST FIRST EMAIL US at firstname.lastname@example.org and we will send you specific instructions.
Returns that are damaged, soiled or altered will not be accepted. Buyer pays return shipping fees. Once we receive the return, if accepted, it will be credited or exchanged within 5 business days.
All sales items are FINAL — no returns or exchanges. Thank you!
How do I pay for my items, and is my information private?
We accept Visa, MasterCard, American Express, Discover and PayPal. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Your privacy is very important to us, and we will never sell or share your information. We take all necessary precautions to ensure your private information stays private.
What currency can I pay with?
All listed prices are shown in USD. Paypal will convert your currency upon payment if you are outside of the US.
Need more information? Have a question we didn’t answer?
Please feel free to email us at email@example.com!